In order to compete and to keep up with changing client expectations, it may be time to rethink payroll as a «loss leader» and instead see it as the «money maker» that it can be. While you may still be skeptical about offering payroll services, keep in mind that may of your competitors are probably already offering these kinds of services. Get a feel for how much time the owner is spending on payroll processing. Not only have these platforms made payroll infinitely faster, but the amount of time saved has also made payroll more profitable. These long-term gains include:. Whether your company is small or large, you can strive to provide a more personalized customer service.